Yavuz Yilmaz
Senior UX/UI Designer
Made with

Assemble Volunteer Management Software

My second term at DutySheet after more than 1 year.

Almost 1 year later, I had the opportunity to revisit Assemble for this 3-month contract at DutySheet Ltd. 

My role was

  • to understand
    • why & how current clients use Assemble
    • user behaviour 
  • to design 
    • new features for release aligned with the user research I was doing
  • to redesign "Analytics" section on Assemble

Stakeholder Interviews

At the beginning of the project, I conducted external stakeholder interviews in order to understand what they were expecting from Assemble, what they found and how they feel about it.

Guiding Questions:

  • Why have you chosen Assemble (over its competitors)?
  • How do you use Assemble currently in general?
  • If you had to choose one functionality/feature over others, what would it be?
  • How often do you use that feature
  • How often do you use Events?
  • How do you often use Opportunities?
  • Considering events, tasks and opportunities features, in your opinion, is there anything missing or overly done?
  • If you had a magic wand to change Assemble in a sec., what would you add / remove?

User Interviews / Tests

After stakeholder interviews completed, I conducted user interviews in order to get a better understanding of them and their general behaviour.  During these moderated interviews I had the opportunity to observe how they use Assemble and test an Invision prototype for an improvement for a key feature of Assemble.

Guiding Questions:

  • How long have you been volunteering?
  • Could you tell me about your usual day?
  • Tell me about the last time you used Assemble. What did you do? How was it?
  •  What does “Event” mean for you?
  •  How do you find out if there is an event happening? /See the program

Tasks:

  • Would you mind showing me what did you do last night?
  • How would you know if there is a new activity available in your area?
  • How would you change your status to “On Call”? (If available)
  • How do you know if there is an event that you are invited?

Updates Event Creation Flow

Updates Event Creation Flow

UI Design

Once I tested out all usability mistakes with an Invision prototypes during moderated tests, I designing the final screens in Sketch.

I have followed the guidelines I have designed during my previous contract.

The feature update was done on web platform only, so It's designed only for web.

New

New "Volunteer Home"

New "Volunteer Home"

During the project I also created concept, prototypes and initial designs for the new "Volunteer engagement" project. 

This involved creating several components, flows and functions for a "social" feature.


Updated Analytics

Updated Analytics

Updated Analytics

During the project I also updated the designs of out-dated analytics section based on the already proved proved designs of Assemble. 

I've had the pleasure of working with Yavuz for the past 9 months during which time he has been focussed on our SaaS product completely redesigning the UI and approaching a number of new features from a UX perspective. Yavuz is a reliable, punctual, individual who is a master at his craft of UI and UX design. I wouldn't hesitate to recommend him for similar projects.

Ben Hayes, CEO @ DutySheet Ltd (Assemble)